We offer free shipping on all domestic orders over $100. For all orders under $100 a shipping fee of $10 will be charged for the Eastern Seaboard and $15 for orders to WA, NT and Tas.
Domestic orders on perfumes can only be sent out using Road Only transport via our nominated courier. Delivery on road service will take between 3-7 business days.
Express Post guarantees next business day delivery for all metropolitan areas in Australia. For regional areas, delivery will take between 3-5 business days. Your signature will be requested upon delivery.
Orders received by 11am AEST Monday - Friday will be dispatched on the same day unless pending credit verification. Orders made on weekends or public holidays will be processed on the following business day and dispatched within 24 hours unless pending credit verification.
Please understand that delivery delays may occur during peak periods such as sale time or major holidays.
In addition to your Order Confirmation email, a Shipping Notification email with a tracking number will be sent to you via email once your order has been dispatched. You will then be able to track the status of your delivery with the link provided in this email.
Orders will be sent out using Australia Post Standard or Express. Shipping costs and delivery times vary based on your location. Free shipping applies for all International orders over AUD$500.
Orders received by 11am AEST on a business day and pending credit verification, will be dispatched on that business day. Orders placed on a weekend or public holiday will be dispatched on the following business day. Orders will be shipped within 24 hours pending credit verification. Delivery can take longer depending on your location and we cannot guarantee delivery within the time period.
Estimated Delivery Time - Standard Post (Registered, Signature Required): 7 to 14 Business Days
Estimated Delivery Time - Express Post (Tracking, Signature Required): 3 - 7 Business Days
Please note that in accordance with Australian export regulations we are required to declare the exact value of all items and identify the order as dutiable “merchandise”. We are also prohibited by law from identifying an order as a “gift” for export purposes. Perfume and Perfume Oils cannot be sent overseas at this time due to new 'dangerous goods' shipping requirements.
Due to customs and quarantine restrictions, we are unable to ship food or flammable items overseas at this time.
Delivery to some countries may incur additional customs and duty charges upon delivery depending on your order. Footage is not responsible for these charges and are at the customer's cost as they can vary from country to country. For more information on taxes, duties and customs regulations please contact your local customs office directly.
• NOTE ON ALL ORDERS •
Once an order leaves our warehouse, delivery times provided are an estimate. The parcel is in the hands of the nominated delivery company and no longer under our control. We endeavour to get your purchase to you in a timely manner. For all urgent orders, please select the Express Shipping option.
Please check shipping addresses prior to checkout. In the event the address is incorrect, a parcel re-direct or re-send fee will apply.
• CHRISTMAS DELIVERIES •
Due to the busy holiday season, deliveries may take longer than usual.
For Standard Shipping, please allow for 3-6 business days for all Australian orders and 7-14 business days for all International parcels.
Estimated delivery times for Express Shipping is 1-3 business days to all major cities on the East Coast and up to 3 to 5 business days for WA, Tasmania and all remote areas.
Due to current laws regarding the transport of flammable goods, ALL orders on EDP (Eau de Parfum sprays) will ONLY be sent via Road Only transport and will not be shipped by air. Expect longer delivery times for these items.
Please keep our Christmas delivery times in mind when placing your order. We are not able to refund, cancel or recall an order once its been processed and has left our warehouse.